Set Up Essential KlickTipp Functions
Create Sending Addresses (DKIM, SPF, DMARC)
Want to target specific audiences with your email campaigns? If so, you’re in the right place! In this article, you'll learn how to create sending addresses in KlickTipp.
To ensure your emails reach your contacts and avoid the spam folder, it's crucial to use a DKIM signature, SPF, and set up a DMARC entry for your domain. These verify your sending addresses, proving they belong to you and building trust with Internet service providers.
DKIM, SPF, and DMARC apply exclusively to your own domain, so KlickTipp does not accept freemail addresses (e.g., Gmail, Outlook, etc.) as sending addresses.
Sending Address With Your Own Domain
In the menu, click the settings icon (gear symbol) → Email Delivery → Settings → Sender & System Addresses.
Create an email address using your own domain. To do this, click → Add Email Address.
Add a Domain and Manage DNS Settings
You can manage your domains and DNS records in one place in the user settings (gear icon in the menu) under → Email Sending → Domains and DNS Records.
Here, you can add your domains, check their current status, and view the DNS records needed to set them up with your hosting provider.
Add a Domain
- In the user settings (gear icon in the menu), click → Email Settings → Domains and DNS Entries.
- Click Add Domain.
- In addition to full domains, you can now also add subdomains.
- Once added, the domain will appear in the overview, where you can further configure and manage it.
DNS Setup with the Hosting Provider
To fully activate your domain on KlickTipp, you must set up the displayed DNS records with your domain host.
The domain overview offers several options for doing this:
- View DNS Configuration: In the details view, you can see all the DNS records that need to be set up for your domain.
- Filter by Purpose: For domains with multiple functions, you can filter the entries by their purpose, such as for DKIM or a landing page.
- Send DNS Configuration to Your Hosting Provider: KlickTipp creates a pre-formatted email with the necessary information. You can edit the template, copy it, or open it directly in your email program and send it to your hosting provider.
- Standalone dialog: Your hosting provider can also access the required DNS settings via a separate dialog without having to log in to your KlickTipp account.
Check and Update DNS Records
After you've set the DNS records with your hosting provider, you can update the status directly in the domain overview.
- In the detail view, click → Refresh.
- The last refresh time is displayed in the overview.
- Refreshing is only possible at specific intervals. The button is disabled while a check is in progress.
- Once the check is complete, the status of the respective DNS entries is updated. This allows you to see immediately whether the configuration was applied correctly.
Depending on your hosting provider, it may take a while for changes to the DNS records to take effect. If a record isn't recognized correctly at first, check it again later.
Manage and Delete Domains
You can use the details view to view a domain's DNS records and check their status at any time.
A domain can only be deleted if it is no longer in use in your KlickTipp account.
FAQs
Do I Need to Set an Extra SPF Entry?
If you're a Standard, Premium, or Deluxe customer, you don't need to set up an SPF entry separately. That's already covered by the three CNAME records.
Simply configure the CNAME records and the TXT record for DMARC. With these settings, you'll have successfully set up DKIM, SPF, and DMARC.
As an Enterprise customer with your own server, you need to set up an SPF entry for a subdomain. This entry may have already been configured during server installation.
What Happens to Mailing Addresses If DKIM Is Not Yet Activated?
The sending addresses you have already created can still be used for the time being. However, they will be marked → Without DKIM Signature - limited deliverability.
The emails will still be sent via our shared IP server on behalf of your email address.
What If the DNS Settings for DKIM Are Incorrect?
It’s possible that DKIM was previously active in your account, but the settings are no longer correct for some reason.
In such cases, KlickTipp will adjust the sending address to maintain DKIM functionality. The sending address will then appear as follows:
[email protected] <[email protected]>.
The local part of the address is included in the rewritten sending address.
I Have an Enterprise Account. Does This Still Apply to Me?
Do you use sending addresses with your domain that were set up via the Whitelabel server? If so, you don’t need to take any additional steps, as these sending addresses have always been configured to work with DKIM.
If your sending addresses do not match your Whitelabel server’s domain, the shared IP sending rules apply. These rules are described above.