Connect ManyChat to KlickTipp

This guide shows you how to connect ManyChat with KlickTipp to automatically sync leads, tags, and subscriber data. It’s designed for marketers, course creators, and entrepreneurs who want to eliminate manual contact management, speed up follow-ups, and keep segments automatically in sync.

Here’s how to connect ManyChat with KlickTipp to automatically sync leads and trigger tags—enabling faster, more personalized campaigns. Read on for clear, step-by-step instructions to help you leverage automation in your workflow.

The Benefits of Using KlickTipp and ManyChat

  • Automatically add ManyChat leads to your KlickTipp lists—so you never miss a new subscriber.
  • Apply and update tags in KlickTipp based on ManyChat events to ensure precise segmentation and relevant campaigns.
  • Trigger follow-up automations and sequences in KlickTipp immediately after a chat action—boosting conversions and reducing response times.
  • Eliminate manual work and data errors—save time and focus on creating better messages and offers.

ManyChat and KlickTipp via Make — Transfer Contacts and Send Messages

Automatically capture contacts who message you on Instagram or Telegram via ManyChat, sync their data with KlickTipp, apply tags, and send KlickTipp-triggered messages back to ManyChat.

Benefit: Reduces manual data entry, expands your KlickTipp contact database, and enables multi-channel messaging as well as segmented newsletters via ManyChat.

Requirements

  • KlickTipp account with API access (API key / login credentials)
  • Make account (to import and run the template)
  • ManyChat account with permissions to create user fields, tags, and automations (connected to Instagram and/or Telegram as needed)
  • Ability to create and receive webhooks (Make provides webhook URLs)
  • Permissions to create and manage KlickTipp tags, custom fields, and webhooks
  • If you use Instagram or Telegram: connected accounts or pages in ManyChat (so messages can be sent and received)

Preparations in KlickTipp

Create Data Fields in KlickTipp

Create the following custom fields in KlickTipp (name and type). These fields store IDs and message content that are read and written by the Make template.

  • KlickTipp Contact ID – Text field (stores the internal KlickTipp contact ID returned after adding or updating)
  • KlickTipp Message Content – Text Paragraph (stores the message content to be sent via ManyChat)
  • Newsletter Topics – Text field (stores topic tags or keywords selected by the user)
  • Source – Text field (e.g., Instagram or Telegram)
  • Instagram ID – Text field (ID of the social platform)
  • Instagram Username – Text field (Instagram username)
  • Instagram Subscriber ID – Text field (field for entering the contact’s Instagram subscriber ID)
  • Subscriber Telegram ID – Text field (field for entering the contact’s Telegram subscriber ID)

Define or Create KlickTipp Tags

The following tags must be created manually. They are used for the signup source, flows, and topic-based segmentation:

  • Subscribe via ManyChat on Instagram
  • Subscribe via ManyChat Telegram
  • Instagram Flow
  • Telegram Flow
  • Day A (Example)
  • Day B (Example)
  • Topic A
  • Topic B
  • Flow (ManyChat trigger, example)
  • Send a Telegram message from KlickTipp
  • Send an Instagram message from KlickTipp

Further Preparation in KlickTipp

Create a KlickTipp webhook endpoint (you’ll copy its URL into the Make scenario when configuring message sending).

Optionally, you can set up an email campaign or automation to trigger the webhook via a campaign or tag if you want KlickTipp-driven triggers.

Preparations in ManyChat

Create Custom User Fields

  • Go to Settings → Custom Fields → Add Field.
  • Create the following fields:
    • klicktipp_contact_id — Text
    • klicktipp_message_content — Long Text (or Text for shorter content)
    • newsletter_topics — Text
    • source — Text
  • Note: These fields store data from KlickTipp and Make and are used within your flows.

Create Tags in ManyChat

  • Go to Audience → Tags → Create Tag.
  • Create the following tags:
    • Flow (example of a trigger tag)
    • Send Telegram Message From KlickTipp
    • Send Instagram Message From KlickTipp
    • Topic A
    • Topic B
  • Note: Tags are set by Make or through your automations to guide contacts through the flows.
  • Starter Flows (Instagram + Telegram)
    • Trigger: Incoming message (keyword or DM, e.g., “Hello”)
    • Actions:
      • Request email (“Ask a Question”) → Save response in the integrated email field
      • Set custom field: source = Instagram or source = Telegram
      • Optional: Ask user about newsletter topics → Save to newsletter_topics
      • Send data to Make: Use → External Request (HTTP POST)  to send data to the Make webhook URL
      • Send JSON: email, source, newsletter_topics, instagram_id / telegram_id, first_name/last_name
  • Flows for capturing topics (Instagram + Telegram)
    • Trigger: Keyword “Topics” or specific button
    • Action: Retrieve topics → Save to newsletter_topics → Send to Make webhook
  • Flows for receiving KlickTipp messages (Instagram + Telegram)
    • Trigger: Tag set by Make (Send Instagram Message From KlickTipp / Send Telegram Message From KlickTipp)
    • Action: Use klicktipp_message_content as message text → Send message to user
  • Sample flows for sending saved messages (Instagram + Telegram)
    • Usage: Start manually or via URL to test delivery or send marketing messages

Test Flows

  • Send and check test messages on Instagram/Telegram:
    • Is the email address retrieved and saved?
    • Is the external request sent to Make and the KlickTipp contact created/updated?
    • Is the klicktipp_contact_id returned and saved in ManyChat?
    • Does selecting the topic result in the correct tags and field updates?

Tips & Advice

  • Use unique names for fields and tags – that makes mapping in Make easier
  • For opt-in requirements: Request the email address first, then send the data to Make
  • Keep flows short and modular:
    • One flow for collecting the email
    • One flow for topics
    • One flow for KlickTipp-triggered messages

Import Template, Set Up and Test the Integration

Open the templates

Import the template and follow the guided setup

  • Click → Import  in Make.
  • The guided setup will walk you through:
    • Authentication: Connect ManyChat and KlickTipp using your API credentials.
    • Field mapping: Link template fields to your own custom fields in KlickTipp and ManyChat.
    • Set Webhook URL: Make generates a Webhook URL; enter this in ManyChat under → External Request  actions.

Replace Demo IDs

  • Replace the sample IDs and tag arrays in the template with your own tag IDs and field names from KlickTipp and ManyChat.

Configure Filters in Make

  • Check whether the filters ensure that the email address and source (Instagram/Telegram) are present.
  • If the email is missing, redirect the user to a path that requests the email first within the chat.

Conduct Tests

  • Use the test tools in the Guided Setup or send test messages in ManyChat.
  • Verify that the contacts are created or updated correctly in KlickTipp.

Make: Transfer ManyChat Contacts to KlickTipp

  • Import:
  • Testing contact creation:
    • Send a new DM in ManyChat (or trigger the ManyChat scenario) from a user who does not yet exist in KlickTipp.
    • Verify that Make receives the webhook and a new contact is created in KlickTipp—including the correct fields and the channel tag (e.g., “Contact Subscribed Via ManyChat Instagram”)
  • Going live:
    • After a successful test: Switch the imported Make scenarios from test to live mode and activate the webhooks in ManyChat.
    • Ensure that KlickTipp and ManyChat authentications, as well as field and tag IDs in Make, match your production values so automated messages and contact synchronization run reliably.

Make: Multi-Channel ManyChat Messaging via KlickTipp Tagging

  • Import:
  • Testing a KlickTipp event:
    • Trigger a KlickTipp event, e.g., tag the contact with → Send Instagram Message From KlickTipp.
    • Confirm that ManyChat receives the tag, reads the  → message_content,  and sends the message correctly to the contact.
  • Go live:
    • In Make: Set the imported scenarios to ON so that webhooks and actions run live.
    • In ManyChat: If necessary, replace test webhook URLs with Make’s live webhook URL and activate the flows/automations.
    • In KlickTipp: Ensure that the required tags, custom fields, and the webhook endpoint (if used) are published and available for campaigns.

Next Steps

  • Multi-channel newsletters: Send a primary newsletter via email and follow up with a personalized messenger nudge (Instagram/Telegram) to boost open rates.
  • Topic-based campaigns: Use Topic A/Topic B tags to build segmented email sequences in KlickTipp and complementary Messenger reminders in ManyChat.
  • Appointment reminders: Save a phone number or chat ID and send appointment reminders via both email and messenger; use KlickTipp automations to trigger reminder tags.
  • Two-way messaging workflows: Use KlickTipp events (e.g., campaign opened or tag added) to trigger ManyChat flows that continue the conversation on the user’s preferred channel.
  • Re-engagement automation: Tag inactive contacts in KlickTipp and trigger a ManyChat flow to send a reactivation message via the channel they signed up through.

Summary

By connecting ManyChat and KlickTipp, you create a reliable data flow that synchronizes subscribers, updates tags, and automatically triggers workflows.

The main benefit is clear: Connect ManyChat with KlickTipp to save time, reduce manual errors, and send more personalized, timely campaigns.

Additional Resources

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